No visitor app required
Guests check in from their phone browser without downloading anything.
Elevate Your GuestCheck-In Experience.
FirstConnect gives hotels, offices and visitor-facing teamsa faster, paperless way to manage guest and visitor check-ins.Collect details, manage consent and keep every visit privacy-ready.
Built for your front desk to manage arrivals and check-ins.
Give authorised teams a clear view of arrivals, visit status and historical records without waiting for manual reports from each front desk.
QR and link-based check-in
Start arrivals with a scan or a link shared before check-in.
One or multiple locations
Run consistent front-desk workflows with visibility by location.
Saturday, 1 August
Visitor operations
Arrivals today84View records
Checked in31View records
Expected18View records
Awaiting review06Needs attention
Completed29View records
Visitor activityIllustrative records
Filter All locationsVisitorLocation / purposeHost or roomStatusDetailsVisit
ARAnanya Rao10:42Hotel BengaluruAccommodationRoom 408Checked inCompleteCompleted
VSVikram Shah10:18Office GurugramBusiness meetingN. KapoorExpectedReadyExpected
MTMeera Thomas09:56Campus PuneSupplier visitAdministrationPendingIn progressNeeds review
KSKabir Singh09:31Guest House DelhiAccommodationRoom 12Checked inCompleteCompleted
Reception activityToday
Guest checked inAnanya Rao
Visitor expectedVikram Shah
Record reviewedMeera Thomas
Visit completedKabir Singh
Report exportedJuly arrivals
Your reception has better things to do than manage paper registers.
Manual entry slows down arrivals, creates incomplete records and makes it difficult to find the right information later. FirstConnect brings the complete check-in process into one clear workflow.
Slow arrivals
Repeated forms and manual entries keep guests waiting and place more work on reception teams.
Inconsistent information
Different locations and team members may collect different details for the same type of visit.
Scattered records
Visitor information becomes difficult to find when it is divided across registers, spreadsheets and messages.
Limited visibility
Operations teams lack a clear view of who is expected, who has arrived and which location they visited.
How it works
From arrival to check-out in four simple steps.
Create the right check-in flow for each location and give your team one reliable way to manage every visit.
Set up the visit
Configure the details required for different guest or visitor types.
Share or scan
Let visitors begin through a QR code or invitation link.
Review and check in
Reception or authorised staff can confirm the visit and complete the arrival process.
Manage the record
Keep visit information organised, searchable and available to the appropriate team members.
Product capabilities
Everything your team needs to run a smoother front desk.
Simple for visitors, practical for reception and visible to the people managing operations.
Configurable forms
Collect the details needed for each property, location or type of visit, so every reception team follows the same clear process.
QR-based check-in
Let guests and visitors begin check-in from their own phone, reducing repeated questions and manual entry at reception.
Reception-assisted check-in
Give staff a clear review and approval workflow when a visitor needs help or prefers to check in at the front desk.
Expected visitor management
Prepare for scheduled arrivals and connect each visit with the relevant room, host or purpose.
Live arrival visibility
See who is expected, checked in or awaiting action from one operational view.
Searchable visitor history
Find previous visits without searching through paper registers, spreadsheets or disconnected messages.
Multi-location management
Apply consistent workflows while keeping location-level records and staff access organised.
Reports and exports
Review visitor activity and produce structured operational records when your team needs them.
Industry use cases
One platform, adapted to the way your location operates.
Use a consistent check-in foundation while collecting the details and managing the arrivals relevant to each setting.
01 / 05
Hotels and guest houses
Create a smoother arrival experience, standardise guest registration and keep front-office records organised across properties.
- Typical visitors
- Guests, groups and vendors
- Typical workflow
- Stay details and approved identity information
- Operating team
- Front desk and property managers
- Arrival method
- QR, link or reception support
- Multiple locations
- Configurable by site
Operational benefits
A better experience on both sides of the front desk.
Create faster arrivals for visitors, reduce repetitive work for reception and give operations teams clearer oversight across every location.
For guests and visitors
- Less time spent on repetitive forms
- Clear instructions before arrival
- A more professional check-in experience
For reception teams
- Less manual entry and paperwork
- Faster arrival review and assistance
- More consistent, searchable records
For operations teams
- Better visibility across shifts and locations
- Clearer ownership of visitor information
- Faster access to visit history and exports
For growing organisations
- Consistent workflows across locations
- Easier onboarding for new teams
- Clearer oversight without manual reports
Pricing
Choose the plan that fits your front desk today.
Start with the locations and visitor volume you manage now, with a clear path to add more as your operation grows.
Business Starter
For one front desk moving from paper or disconnected forms.
₹2,999/ month1 location · billed annually
- One location
- Up to 1,000 check-ins per month
- QR and link-based check-in
- Configurable visitor forms
- Reception dashboard
- Visitor record exports
Business Plus
For growing teams managing more visitors across several locations.
₹6,999/ monthUp to 3 locations · billed annually
- Up to three locations
- Up to 5,000 check-ins per month
- Everything in Business Starter
- Location-level workflows
- Central operational visibility
- Priority onboarding support
Enterprise
For larger operations with tailored rollout, access and integration needs.
CustompricingScope agreed with your team
- Tailored location scope
- Custom check-in volume
- Custom operating workflows
- Role and access planning
- Integration scoping
- Dedicated rollout support
Monthly check-in limits apply across the locations included in each plan. Applicable taxes and any implementation requirements are confirmed before purchase.
Getting started
Start with one location.
Expand when you are ready.
Choose a setup that fits your current visitor volume and operating model, with room to add teams and locations as you grow.
Your locations
Start with the properties, offices or facilities you need today.
- One or multiple locations
- Location-level workflows
- Central operational visibility
Your check-in needs
Shape the setup around how people arrive and what your team needs to collect.
- Visitor volume
- Guest and visitor types
- Required forms and records
Your operating model
Plan access and support around the teams responsible for arrivals.
- Administrative users
- Reception teams
- Support and integration needs
Frequently asked
Everything you need to know before getting started.
Share how your locations manage arrivals today, and we’ll help shape the right FirstConnect setup for your teams.
01How quickly can FirstConnect be introduced at a location?
The right rollout depends on the number of locations, visitor types and workflows you need. We start by understanding your current arrival process, then agree the setup and rollout scope with your team.
02Do visitors need to install an app?
No. Guests and visitors can open a check-in link or scan a QR code in their phone browser.
03Can reception staff assist with check-in?
Yes. Authorised staff can review a visitor record and help complete the arrival workflow when assistance is needed.
04Can different locations use different forms?
Yes. Forms can be configured around the information required for a location or type of visit, while the organisation keeps a consistent operating approach.
05Can we manage several properties or offices from one account?
FirstConnect supports multi-location operations with central visibility and location-level records. Different properties or offices can use workflows suited to their visitors and teams.
06Who can access visitor records?
Visitor records are intended for authorised operating users. Access can be organised around the teams and locations responsible for managing visits.
07Can existing visitor data be exported?
Structured visitor records can be exported for operational review. We can confirm the required format and scope during your setup discussion.
08How does FirstConnect support DPDPA readiness?
FirstConnect supports configurable collection, relevant notices, controlled staff access and defined record-lifecycle processes. These controls can support organisational readiness, while your policies and use of the platform remain your responsibility.
09Can FirstConnect connect with our existing systems?
Integration scope depends on the system and the agreed implementation. Share your current tools with us and we will confirm what is available for your setup.
10What happens to visitor information after the visit?
Records remain organised within the configured operating workflow and can follow defined review, retention and deletion processes. The applicable period depends on your organisation’s policy and requirements.
A simpler front desk
Make every arrival easier to manage.
See how FirstConnect can simplify check-in for your guests, visitors and front-office teams.